About us

Jack's offers players a strong selection of casino games such as the well-known online video slots, as well as 'sportsbook' - the possibility to bet on various sports like football, darts, tennis and F1 for example. It is also possible to take a seat at the live casino tables, where Roulette and Blackjack can be played under the guidance of Jacks Croupiers.

 

All this in a responsible manner in a safe and reliable environment.

 

Jacks.nl has its own helpdesk with trained staff. From the moment the game goes live, the helpdesk is available to players 24/7.

Legal online casino

We offer online casino games and sports betting to Dutch players since November 25th, 2021. We are operating with a license obtained from the Dutch Gaming Authority (KSA). In our legal online casino 'Jacks.nl' you can play your favorite casino games whenever and wherever you want. Would you rather join the Live Black Jack or Roulette table or do you want to bet on your favorite football club? Jack's is the place to be!

Safe, trustful and responsible

With an enthusiastic and driven team, we work hard to ensure a safe and enjoyable playing environment. The well-being of the player is our priority and our goal is to protect our players. We therefore strive to be a safe, trustful and responsible operator, so you can play and bet without doubts. We do this by proactively promoting responsible gaming and being available 24/7 to our players.

Where can you find us?

We are located in sunny Malta. You can find our office at the following address:


JOI Gaming Ltd.
Tower SIXTY3, Level 8
63, Tower Road
Sliema ‑ SLM 1609
Malta

Our general e-mail adress is: [email protected]

Do you have questions?

We encourage you to have a look at our Help Centre. Here you will find answers to Frequently Asked Questions. Please feel free to contact our customer service if you need help with anything. Our customer support agents are available 24 hours and 7 days a day. You can reach them via:

  • Live Chat
    On every page you will find a button with which you can immediately start a chat with one of the customer service representatives
  • E-mail
    Send an email to: [email protected]
  • Telefoon
    Our phone number is 0800-7777700

Press information